COVID - 19

Information on Covid-19

We will be happy to hear from you by email at contact@ski-morzine.com.
During this particular period we ask for your indulgence as to the time taken to process your request.

Cancellation conditions for your ski passes

Stay ski passes

Credit note or refund for your unused Morzine-Les Gets and Portes du Soleil ski passes:

You wish to cancel your order? A credit note or a refund will be offered for your unused ski passes.

You have or you will receive an email specifying the conditions for a credit or refund.

On receive of your reply, we will do everything to process your request as quickly as possible and you will be informed by e-mail when your request has been processed.

Season Ski passes

You wish to cancel your Morzine-Les Gets or Portes du Soleil season pass :

You have received an email specifying the conditions of compensation for your Morzine-Les Gets or Portes du Soleil season ski pass.

During February, you will receive a second email via an automatic portal which will allow you to make your final choice.

On receipt of your reply and once we have made the operation we will inform you.


The team of your ski area remains at your disposal for any question by email at contact@ski-morzine.com.

We look forward to welcoming you again soon in our mountains.